Privacy Policy

1. Introduction

Adonis Solutions ("we," "us," or "our") operates Bulk SMS Sender, a web-based SMS messaging platform. We are committed to protecting your privacy and handling your data in an open and transparent manner.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

2.1 Information You Provide

When you use our Service, you provide us with:

2.2 Information We Collect Automatically

• Log Data: IP address, browser type, access times, pages viewed
• Device Information: Operating system, device type
• Usage Data: SMS sent, delivery status, quota usage
• Cookies: Authentication tokens, session management

2.3 Information from Third Parties

We receive delivery reports from Africa's Talking (our SMS gateway provider) containing:

• Delivery status (Sent, Delivered, Failed)
• Network operator information
• Timestamp of delivery

3. How We Use Your Information

We use your information to:

3.1 Provide the Service

• Process and deliver your SMS messages
• Manage your account and quota
• Track delivery status and provide reports
• Process payments and billing

3.2 Improve the Service

• Analyze usage patterns to improve performance
• Identify and fix technical issues
• Develop new features based on user behavior

3.3 Communicate with You

• Send service-related notifications (quota warnings, system updates)
• Respond to your inquiries and support requests
• Send marketing communications (only with your consent)

3.4 Ensure Security and Compliance

• Prevent fraud and abuse
• Enforce our Terms of Service
• Comply with legal obligations
• Protect against security threats

4. How We Share Your Information

4.1 Service Providers

We share data with trusted third parties who help us operate the Service:

All service providers are contractually obligated to protect your data and use it only for specified purposes.

4.2 Legal Requirements

We may disclose your information if required by law, including:

• Court orders or subpoenas
• Law enforcement requests
• Regulatory compliance (TCRA, Communications Authority of Kenya, etc.)
• Protection of our legal rights

4.3 Business Transfers

If we merge with, are acquired by, or sell assets to another company, your information may be transferred as part of that transaction.

4.4 With Your Consent

We may share information for any other purpose with your explicit consent.

5. Data Security

We implement industry-standard security measures to protect your data:

5.1 Technical Measures

• Encryption: HTTPS/TLS for data in transit, AES encryption for data at rest
• Authentication: JWT tokens with secure hashing (bcrypt)
• Database Security: MySQL with access controls and regular backups
• Server Security: Firewalls, intrusion detection, regular security patches

5.2 Organizational Measures

• Limited employee access to personal data (need-to-know basis)
• Regular security audits and vulnerability assessments
• Incident response procedures
• Employee training on data protection

5.3 Your Responsibilities

• Keep your password confidential
• Use a strong, unique password
• Log out after using shared computers
• Report suspicious activity immediately

6. Data Retention

We retain your data only as long as necessary for legitimate business purposes:

After retention periods expire, data is securely deleted or anonymized.

7. Your Rights

You have the following rights regarding your personal data:

7.1 Access and Portability

• Request a copy of your personal data
• Download your SMS history in Excel format
• View your account information in the dashboard

7.2 Correction

• Update your account information
• Correct inaccurate data

7.3 Deletion

• Request account deletion
• Delete specific SMS history entries
• Note: Some data may be retained for legal compliance (e.g., payment records)

7.4 Objection and Restriction

• Opt out of marketing communications
• Restrict processing for specific purposes
• Object to automated decision-making (if applicable)

7.5 How to Exercise Your Rights

Contact us at adonisdave5050@gmail.com or via WhatsApp at +255 750 130 632. We will respond within 30 days.

8. Cookies and Tracking

We use cookies and similar technologies for:

• Authentication: Keep you logged in (JWT tokens in httpOnly cookies)
• Preferences: Remember your settings
• Analytics: Understand how you use the Service

You can control cookies through your browser settings. Note that disabling cookies may limit Service functionality.

9. International Data Transfers

Your data is primarily stored on servers located in Tanzania. If we transfer data internationally, we ensure appropriate safeguards are in place, such as:

• Standard contractual clauses
• Adequacy decisions by regulatory authorities
• Explicit consent where required

10. Children's Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we discover that a child has provided us with personal data, we will delete it immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via:

• Email notification
• In-app notification
• Prominent notice on our website

Changes take effect 30 days after notification. Continued use of the Service after changes constitutes acceptance.

12. Data Protection Officer

For privacy-related inquiries, contact our Data Protection Officer:

13. Supervisory Authority

You have the right to lodge a complaint with your local data protection authority. In Tanzania, contact: